Privacy Notice

This Privacy Notice for doing business as Future Engineering Developments Limited (FED) describes how we might collect, store, use and process information you provide to FED. Any information provided to Future Engineering Developments Ltd. through this website will only be used in accordance with this privacy notice when you use our services such as when you:

Visit our website at rotary-atomizers.com or Fedfed.biz or any other website or application of ours that links to this privacy notice.
Engage with us in other related ways ― including any sales, marketing, or events.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@rotary-atomizers.com.

Prospective customers

Information we collect about you

We may collect information about you in a range of ways: when you contact us by email or phone, fill in a contact form from the website, register for an online account or an event. We collect personal information that you voluntarily provide to us when you register on our websites, express an interest in obtaining information about us or our products and Services, or when you otherwise contact us.

Information automatically collected

Information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our websites. We automatically collect certain information when you visit, use, or navigate the websites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

Do we sell your information to third parties?

No, we will never sell or share your information to any party.

Website usage information is collected using cookies.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in some instances, some of our website features may not function as a result.

For returning visitors the website will automatically populate forms based on previously entered information. If you have previously opted-in to information this will automatically carry through to subsequent visits to the site.

How we use your information

At FED, we use your information for administrative and business purposes only. We use Google Analytics to provide us with overview reports of how our website is performing and to do so Google Analytics collects the following information, IP address, information from cookies, information about the computer or device (e.g. device and browser type), information on the use our website (e.g. pages viewed, the time viewed and what was clicked on, the geographical area from which our website was accessed (based on IP address). Please see here for details of Google Analytics Privacy Policy. https://policies.google.com/privacy

How we keep your information safe

We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

We may collect the following information:

Name and job title
Contact information including email address and telephone numbers
Website usage data
Demographic information such as postcode, preferences, and interests
IP address
Web browser type and version
Operating system

Where will we store your information?

Microsoft
Purpose – Storage of e-mails, spread sheets, documents and forms
Xero
Purpose – Accountancy management
Privacy Notice – https://www.xero.com/uk/legal/privacy/

Processing Personal Information

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfil and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
Send users information about special offers and discounts on our products and services
Develop and display personalized and relevant advertising content for our users
Analyze how our Services are used so we can improve them to engage and retain users
Support our marketing activities
Diagnose problems and/or prevent fraudulent activities
Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
In legal terms, we are generally the “data controller” under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the data processing we perform. This privacy notice does not apply to the personal information we process as a “data processor” on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the “data controller” responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers’ privacy practices, you should read their privacy policies and direct any questions you have to them.

How long will we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Changes to our privacy notice

We keep our privacy notice under regular review, and we will place any updates on this web page. This privacy notice was last updated on 07/11/24.

How to contact us

Please contact us if you have any questions about our privacy notice or information we hold about you. Please email info@rotary-atomizers.com